Junior and senior year students, MA students and graduates of the University of Georgia have an opportunity to apply for a contact center specialist position at one of the technologist companies.

Main responsibilities:

·         Respond to received notifications and calls;

·         Support providers with different communication channels;

·         Survey the issue received from the service provider with internal departments of the organization and/or service providers and suppliers and give customers and/or providers’ feedback;

·         Control the order received from the application and communicate to customers and suppliers in case of deviation from standards or late;

·         Make outgoing calls periodically to send gifts to loyal customers regarding to the company.

Main requirements:

·         Knowledge of MS Office programs and social networks at a consumer level;

·         Work experience in sales or service field is desirable but not mandatory.

Personal Characteristics:

·         Ability to work in a team or individually;

·         Openness to novelties;

·         Initiator;

·         Ability to overcome stressful situations.

Additional information:

·         The Employer Company offers:

o   Hybrid work schedule;

o   Flexible work rate;

o   Competitive salary;

·         Information about the employer company see here.

Please, send your CV via email to: jobs@ekimo.ge   till August 20, 2022. In the Subject line please indicate – Contact Center Specialist.

For additional information please contact the Office of Student Employment Support (address: UG 4th Building, Office #507 (first floor) career@ug.edu.ge Tel: 255 22 22, where you will be able to obtain assistance in improving your resume, preparing for an interview and obtaining skills necessary to better present yourself to a potential employer.