Front Desk Agent
Bazzar Boutique Hotel is looking for a polite, proactive, and detail-oriented Front Desk Agent / Receptionist to join our team.
Job Description & Key Responsibilities
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Guest Check-In & Check-Out: Welcoming guests and managing seamless check-in/check-out processes.
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Guest Relations: Addressing guest inquiries, requests, and resolving issues in a prompt, professional manner.
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Billing & Account Management: Managing guest folios, bills, and payment processing.
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Inter-Departmental Coordination: Facilitating clear and effective communication across hotel departments.
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Call & Email Management: Handling incoming/outgoing calls, transferring inquiries, and managing email correspondence.
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Reservations: Receiving and processing room booking requests.
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Standards & Hygiene: Ensuring compliance with sanitary and hygiene standards at the front desk.
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Equipment Monitoring: Overseeing front-desk equipment/tools and reporting any technical faults.
Key Requirements
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High sense of responsibility.
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Strong attention to detail.
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Language Skills: High proficiency in English; knowledge of Russian is a plus.
Compensation & Benefits
Work Schedule
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Shift Pattern: 4 days on / 4 days off (Rotating shift schedule).
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Hours: 12-hour shifts alternating between day and night (2 day shifts, 2 night shifts).
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Shift Times: 09:00 – 21:00 / 21:00 – 09:00.
How to Apply
Interested candidates are invited to send their CV/Resume to: nino.khomasuridze@bazzarhotel.com
Please specify the position title ("Front Desk Agent") in the email subject line. Selection will be based on an interview process.
