Job Opportunity: Call Center Operator
Organization: LLC TIM – Tbilisi Institute of Medicine
Department: Patient Services / Call Center
Location: Tbilisi, Georgia
Work Schedule: Monday – Friday (09:00 – 18:00), Saturday (10:00 – 15:00)
Remuneration: 1,000 GEL Net (take-home salary)
About the Organization
Tbilisi Institute of Medicine (TIM) is a modern medical facility providing high-quality healthcare and diagnostic services in Tbilisi. The clinic is seeking a clear-spoken, customer-oriented Call Center Operator to manage patient communication and appointment scheduling.
Key Responsibilities
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Inbound Call Handling: Answering incoming phone inquiries in a professional and timely manner.
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Patient Scheduling: Managing patient appointments and registry schedules.
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Digital Communication: Responding to patient messages, inquiries, and booking requests on the clinic’s official Facebook page.
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Administrative Support: Executing additional tasks and operational directives assigned by management.
Qualification Requirements
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Language Skills: Conversational proficiency in both English and Russian is required.
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Communication: Clear, articulate speech and strong verbal skills.
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Prior Experience: Previous work experience in a medical or corporate call center role is preferred.
Key Competencies & Soft Skills
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Strong teamwork and interpersonal communication skills
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Excellent organizational abilities and punctuality
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High degree of personal responsibility and patient empathy
What We Offer
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Fixed monthly net compensation of 1,000 GEL.
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Stable working environment within a leading healthcare institution.
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Professional growth in patient communication and clinical administration.
How to Apply
Interested candidates are invited to submit their Resume/CV to the following email address: recruitment@tim.ge
For additional information, CV drafting guidance, or interview preparation consultations, please contact the Career Development and Employment Office.
