Junior and senior year students, MA students and graduates of the University of Georgia have an opportunity to apply for a customer service specialist position at one of the companies.

Main responsibilities:

·         Assist customers with their request via Chat, E-mail, Social Media (make outbound calls if needed);

·         Manage ongoing orders;

·         Provide clear information to the customer;

·         Take ownership of the case.

Education & Professional Experience:

·         Trainings in customer service is preferable;

·         Experience in Customer service and working with database will be considered as an advantage;

·         Good PC skills are a must.

Other Requirements:

·         Fluency in Georgian, Good knowledge of English and Russian (or fluent in one of these languages);

·         Problem solver and proactive;

·         High sense of responsibility;

·         Easy-going with Tech product and capacity to understand our value proposition;

·         Ability to face difficult situations and keep focus in stressful environment;

·         Ability to focus on various tasks at the same time;

·         Flexible, as we are working in shifts (including night shifts).

Work type – Full time, paid.

Please, send your CV via email to career@ug.edu.ge till July 30, 2019. In the Subject line please indicate – Customer service specialist.

For additional information please contact the Office of Student Employment Support (address: UG 4th Building, Office #117 (first floor) career@ug.edu.ge Tel: 255 22 22 (Ext 388), where you will be able to obtain assistance in improving your resume, preparing for an interview and obtaining skills necessary to better present yourself to a potential employer.